Please read these Terms & Conditions carefully before registering for or using any services offered by maju369. By creating an account you agree to be bound by these terms in full.
Last updated: June 2026 | Effective immediately upon account registration
You must be at least 21 years of age and accessing the maju369 platform from a jurisdiction where online gaming is permitted. One account per person; duplicate accounts are prohibited.
All transactions are processed in Malaysian Ringgit (MYR). Minimum deposit is RM 30. Withdrawals are subject to identity verification and must be returned to the original payment method used.
All bonuses are subject to wagering requirements as specified per offer. Bonus funds and winnings derived from bonuses may not be withdrawn until wagering conditions are met. maju369 reserves the right to amend or withdraw promotional offers at any time.
You are solely responsible for maintaining the confidentiality of your maju369 login credentials. Any activity conducted under your account credentials is deemed to have been authorised by you unless reported to maju369 promptly upon discovery.
Fraudulent activity, collusion, use of automated software or bots, exploitation of system errors, and multi-accounting are strictly prohibited. maju369 reserves the right to suspend accounts and void winnings where prohibited conduct is detected.
maju369 provides deposit limits, session timers, and self-exclusion tools. Gambling must be 21+ only. Players who have self-excluded may not register new accounts. maju369 will not reinstate self-excluded accounts during any active exclusion period.
In these Terms & Conditions, the following definitions apply unless context requires otherwise:
2.1 By completing the maju369 registration process and clicking the confirmation checkbox, you represent that you have read, understood, and agree to be legally bound by these Terms & Conditions, together with the maju369 Privacy Policy and Responsible Gaming Policy, all of which are incorporated herein by reference.
2.2 If you do not agree to any part of these Terms & Conditions, you must not register an account or use the Platform. Continued use of the maju369 Platform following any amendment to these Terms & Conditions constitutes your acceptance of the amended terms.
2.3 These Terms & Conditions constitute the entire agreement between maju369 and each Member with respect to the use of the Platform and supersede any prior representations, understandings, or agreements, whether written or oral.
3.1 Age Requirement. The maju369 Platform is strictly for individuals aged 21 years or older. By registering, you confirm that you meet this age requirement. maju369 reserves the right to request documentary proof of age at any time, and to suspend or close accounts where the age requirement is not satisfied.
3.2 Jurisdictional Eligibility. You are solely responsible for ensuring that accessing and using the maju369 Platform is lawful in your jurisdiction. maju369 makes no representation that its services are appropriate or available in all jurisdictions.
3.3 One Account Policy. Each Member may hold only one active maju369 account. Registration of duplicate or multiple accounts by the same individual is prohibited. maju369 reserves the right to consolidate, suspend, or permanently close duplicate accounts and to void any balances or winnings associated therewith.
3.4 Accurate Information. You must provide accurate, complete, and current information during registration and must update your account details promptly if circumstances change. Providing false or misleading information is grounds for immediate account termination and forfeiture of any associated balance.
3.5 KYC Verification. maju369 will conduct Know Your Customer (KYC) identity verification prior to processing withdrawals above specified thresholds, or at any point maju369 deems necessary. Required documents may include a government-issued photo identity document and proof of address. Accounts that fail to complete KYC verification within the specified timeframe may be suspended.
4.1 You are responsible for maintaining the confidentiality of your maju369 login credentials. You must not share your username or password with any third party. maju369 will not be liable for any loss arising from unauthorised access to your account where you have failed to maintain the security of your credentials.
4.2 You must notify maju369 immediately upon becoming aware of any unauthorised access to or use of your account. maju369 will take reasonable steps to investigate and, where appropriate, freeze the account pending investigation.
4.3 maju369 reserves the right to suspend, restrict, or terminate any account at its reasonable discretion, including where it suspects fraudulent activity, breach of these Terms & Conditions, or any conduct detrimental to the integrity of the Platform or other Members.
4.4 Accounts that remain inactive — with no login activity — for a continuous period of twelve (12) months may be classified as dormant. maju369 will notify the registered email address before applying any dormancy administration fee or closing the account, as set out in the applicable fee schedule.
5.1 All transactions on the maju369 Platform are conducted in Malaysian Ringgit (MYR). maju369 does not accept deposits in foreign currencies and bears no responsibility for any foreign exchange conversion charges applied by third-party payment providers.
5.2 Minimum Deposit. The minimum single deposit amount is RM 30, unless otherwise specified in a current promotional offer.
5.3 Accepted Payment Methods. maju369 accepts deposits and processes withdrawals via Touch n Go eWallet, Boost eWallet, and FPX Online Banking (including Maybank2u, CIMB Clicks, Public Bank Berhad, RHB Bank, and Hong Leong Bank), subject to availability. maju369 reserves the right to add, remove, or modify accepted payment methods at any time.
5.4 Withdrawal Policy. Withdrawals must be returned to the same payment method used for the corresponding deposit. maju369 does not support withdrawal to payment methods that were not used to fund the account. Minimum withdrawal amounts and processing timeframes are published in the account Cashier section and are subject to change.
5.5 Withdrawal Restrictions. Withdrawals may be withheld pending completion of KYC verification, pending fulfilment of active wagering requirements, or where maju369 has reasonable grounds to suspect fraudulent activity. maju369 will communicate the basis for any withdrawal restriction to the affected Member within a reasonable timeframe.
5.6 maju369 is not responsible for delays in payment processing attributable to third-party payment providers, banking institutions, or technical failures outside maju369's reasonable control.
6.1 All bonuses and promotional offers made available through the maju369 Platform are subject to specific Terms & Conditions published with each offer. In the event of any conflict between a specific promotion's terms and these general Terms & Conditions, the specific promotion terms shall prevail.
6.2 Wagering Requirements. Unless explicitly stated as "no wagering", all bonus funds credited to a maju369 account are subject to wagering requirements that must be satisfied before any associated funds or winnings may be withdrawn. The applicable wagering multiplier and eligible games will be specified in the individual promotion terms.
6.3 Bonuses are intended for personal recreational use only. maju369 reserves the right to void bonuses and associated winnings where it determines that a Member has exploited bonus mechanics in a manner inconsistent with good faith recreational play, including but not limited to low-risk hedging strategies designed to extract guaranteed value from bonuses.
6.4 maju369 reserves the right to modify, suspend, or discontinue any bonus or promotional offer at any time without prior notice, provided that any such change will not adversely affect a Member who has already accepted a bonus and is actively fulfilling the associated wagering requirements at the time of the change.
6.5 Only one welcome bonus may be claimed per eligible new account. Duplicate accounts created to claim additional welcome bonuses will be closed and associated balances forfeited.
7.1 All games available on the maju369 Platform are supplied by licensed third-party game providers. Each game is governed by its own specific rules, which are accessible from within the game interface. In the event of a malfunction, conflict, or dispute relating to a specific game, the rules and technical records of the relevant game provider shall be determinative.
7.2 maju369 sources games exclusively from providers whose Random Number Generator (RNG) systems have been independently tested and certified by recognised testing laboratories. Certified Return to Player (RTP) percentages are accurate and reflect the long-term theoretical return of each game.
7.3 In the event of a game error, technical fault, or system malfunction that results in a game round being affected, maju369 reserves the right to void the affected round and refund the applicable stake to the Member's Wallet Balance. maju369 will not be liable for any loss of anticipated winnings arising from such voidance.
7.4 maju369 reserves the right to void bets or game outcomes where it has reasonable grounds to believe that the outcome was influenced by software exploitation, manipulation of game mechanics, or any other unfair means.
The following conduct is strictly prohibited on the maju369 Platform. Breach of this clause may result in immediate account suspension, permanent termination, forfeiture of account balance, and reporting to relevant authorities where legally required:
9.1 All content on the maju369 Platform — including but not limited to text, graphics, logos, button icons, images, audio clips, and software — is the property of maju369 or its licensors and is protected by applicable intellectual property laws.
9.2 Members are granted a limited, non-exclusive, non-transferable licence to access and use the Platform for personal, non-commercial recreational purposes only. No content from the maju369 Platform may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed without the prior written consent of maju369.
9.3 The maju369 name, logo, and all related marks are trademarks of maju369. Nothing in these Terms & Conditions grants any licence to use maju369 trademarks without prior written authorisation.
10.1 maju369 collects, processes, and stores personal data in accordance with its Privacy Policy, which forms part of these Terms & Conditions by reference. By registering a maju369 account, you consent to the collection and processing of your personal data as described in the Privacy Policy.
10.2 maju369 will not sell or rent personal data to third parties for marketing purposes. Personal data may be shared with third-party service providers engaged to deliver Platform services — including payment processors, KYC verification providers, and game software suppliers — under contractual confidentiality obligations.
10.3 maju369 may be required to disclose personal data to regulatory authorities, law enforcement agencies, or financial intelligence units in compliance with applicable legal obligations.
11.1 maju369 is committed to responsible gaming and provides tools that allow Members to manage their gambling activity. These include daily, weekly, and monthly deposit limits; session duration alerts; temporary cooling-off periods; and permanent self-exclusion.
11.2 Self-Exclusion. Members may request self-exclusion from the maju369 Platform at any time by contacting customer support. Self-exclusion requests are processed within 24 hours and, once active, prevent the Member from accessing the Platform, receiving marketing communications, or creating a new account during the exclusion period.
11.3 maju369 will not knowingly permit a self-excluded individual to register a new account. Any account found to have been opened by a self-excluded individual will be closed immediately and any balance will be returned to the original payment method.
11.4 The maju369 Platform is strictly for individuals aged 21 years and over. maju369 employs age verification procedures and will not knowingly allow access to individuals under this age.
11.5 If you are concerned about your gambling behaviour or that of someone you know, we encourage you to seek assistance from a responsible gaming support organisation appropriate to your jurisdiction.
12.1 To the maximum extent permitted by applicable law, maju369 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or in connection with your use of the Platform, including loss of anticipated winnings, loss of data, or interruption of service.
12.2 maju369's total aggregate liability to any Member in connection with any single incident or series of related incidents shall not exceed the total amount deposited by that Member into their maju369 account in the thirty (30) days immediately preceding the incident giving rise to the claim.
12.3 maju369 does not warrant that the Platform will be available continuously, error-free, or free from viruses or other harmful components. maju369 takes reasonable steps to maintain Platform availability and security but cannot guarantee uninterrupted service.
12.4 Nothing in these Terms & Conditions shall exclude or limit liability for fraud, fraudulent misrepresentation, death, or personal injury caused by maju369's negligence, or any other liability that cannot be excluded by applicable law.
13.1 maju369 reserves the right to amend these Terms & Conditions at any time. Material changes will be communicated to registered Members via email to the registered address and/or by prominent notice on the Platform at least seven (7) days before the changes take effect, except where immediate changes are required by applicable law or regulatory requirement.
13.2 Your continued use of the maju369 Platform following the effective date of any amendment constitutes your acceptance of the revised Terms & Conditions. If you do not agree to the amended terms, you must cease using the Platform and close your account prior to the effective date of the changes.
14.1 These Terms & Conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which maju369 holds its gaming licence, without regard to its conflict of law provisions.
14.2 In the event of a dispute between a Member and maju369, the parties agree to first attempt resolution through maju369's internal dispute resolution process by contacting customer support with full details of the complaint. maju369 will acknowledge the complaint within 48 hours and aim to provide a substantive response within 14 days.
14.3 If a dispute cannot be resolved through the internal process, it may be escalated to the relevant dispute resolution body designated by maju369's licensing authority. The decision of that body shall be final and binding on both parties.
If you have questions about these Terms & Conditions or wish to raise a complaint, please contact the maju369 customer support team through the live chat facility available on the Platform, or in writing to the registered correspondence address of maju369. Our support team is available 24 hours a day, every day of the year.
Email contact for written correspondence: [email protected]
Our support team is available around the clock to help with account queries, payment issues, and responsible gaming tools — every day, including public holidays.
maju369 – Online gaming for 21+ only. Play responsibly.